Booking Update

Booking Update

by | Dec 11, 2022 | Staying Professional

Kindly read our updated booking policy.

CURRENT BOOKING POLICY

Full payment is currently required for all bookings both online and in the salon.

Dear Clients and supporters,

We have created a wonderful business over the last 20 years through hard work and investment to give you the best experience we can.

Because of the challenging times we are currently living in, we have found it necessary to put this ‘full payment at the point of booking’ in place.

The sudden tide of last-minute appointment changes and the increased demands placed on us and all businesses is unprecedented. This policy will remain in place whilst we endeavour to sustain, support and keep all our skilled team in work together. 

We appreciate the nation as a whole is having to re-assess their expenditure right now and everyone is being affected with the financial changes.

Being an independent business carries great responsibility and we are proud of what we have achieved and our loyal following with incredible 5 ***** reviews. We will do all we can to ride out these harsh times without compromising the quality and service you expect from Hazelwood. We wish to be here for you now and in the future. With your continued support and understanding, we can make this happen.

Your appointments are very important to us and we understand that sometimes schedule adjustments are necessary. Our cancellation policy provides us with the time to inform guests on our waiting list of any availability and is also designed to protect our team from any lost business.

Cancellations must be received no later than 48 hours prior to the arrival date to be considered. 

  • If your appointment is cancelled with more than 48 hours notice and you have paid for your booking, your fee will be fully refunded or transferred to any new appointment that you make.
  • If your appointment is cancelled with 24-48 hours notice, a charge of 50% of the total appointment value will be applied.
  • Any cancellation made with less than 24 hours notice shall be charged at the full price of the booking.
  • Non-arrival without notice: a charge of the total value of the booking will be applied.

With blessings and thanks,

Sam x

 

New Therapist Opportunity

by | Aug 10, 2021 | Staying Professional

 

We are now looking for an experienced additional therapist, who is NVQ level 3 qualified in beauty and holistic therapies. To fit our current team it is essential to be a team player. In addition to this our new colleague must be enthusiastic to work in all areas of the beauty services Hazelwood provides. Similarly they must be available to work regular evenings and occasional out of ours events, for instance workshops and open evenings.
Our award winning salon is busy with all its services, here are some of our main treatments for example listed below:
  • Lycon waxing including intimate waxing
  • Decleor and CACI facials
  • Massage and hot stone therapy
  • Gel and prescriptive polish nail treatments.
We love providing a variety of skills in Hazelwood so firstly we are looking for someone with holistic/alternative treatment skills. An example of this may be treatments such as:
  • Reflexology
  • Indian head massage
  • sports massage
Secondly someone prepared to learn and develop new skills.
Being a therapist covers a wide scope of talents and skill. So thirdly we will welcome someone who can talk passionately to our customers about the products we use. The most important part of any advice we give is that it is knowledge based and authentically given.
We are proud to be a Monday to Friday salon and do not open on Bank holidays, because we value a healthy work/life balance for all our team.
To encourage you to be nurtured and cared for we offer our staff great discounts on all products and services
Happy New Year 2021 is here!

Happy New Year 2021 is here!

by | Dec 31, 2020 | Staying Professional

We wanted to send you a cheery message as we enter 2021.

 

This year we have all experienced highs and lows throughout the many lockdowns. Each person has their own journey and story to tell.

 

As a close team, we have worked our way around this pandemic making sure everyone is safe and looked after. They have done an outstanding job and I am happy to say everyone has kept well. We know how important it is to have your treatments as they are more than this; they help your self care and give you time to reconnect yourself with loving kindness.

 

We feel proud to have kept our team intact and working together.

 

It is with joy and a hand on heart that we say ‘thank you’ for coming to see us. Two small words that mean more now than ever before.

We hope you have all had a lovely Christmas and enjoy celebrating toight into 2021. Have an amazing evening and look forward to sharing time with you again at your next visit.

 

Stay safe and bless you.

 

Namaste,

Sam, Imogen, Clare, Laura, Alysha, Michelle and Deborah

 
Hazelwood closed fro 9th-31st January

Hazelwood closed fro 9th-31st January

by | Dec 31, 2020 | Staying Professional

Sadly, but for all the right reasons, Hazelwood Beauty Salon has decided to close its doors again for a while because of the Coronavirus and its rapid surge after Christmas.

We are open: 5th-8th January

Virtual Reception:

We are regularly checking calls and emails between

1st – 4th January

Reception in the salon:

Monday 4th, 9am – 1pm

Tuesday – Friday, 9am – 2pm

Therapists are on extra shifts

to cover appointment demand including:

Clare – Wednesday 9am-2pm

We are closed: 9th-31st January

We have looked at the data and the close proximity of Tier 4, we believe it is in the best interest of our clients and staff to do so.

Stay Safe x