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The moment you have all been waiting for….. Our online booking has now re-opened. Sit back and relax, now you can scroll through your calendar and pick your favourite treatments.
We have had our soft opening for all services and are now ready to take the next steps forward.
We are testing the water as we come out of furlough and so may contact you if we need to nudge your booking time slightly to help the efficient flow as we return to work.
Happy Friday!
The Government has announced that our industry can now re-open safely but with restrictions.
Please fill out our waiting list form (in the top menu bar), including every service you wish to have booked. We are working our way through the list of treatments we can do and holding any remaining service you request so we will be ready when we get the go ahead for these services.
There is no confirmation email that you are on the list but rest assured all entries are registered and you will be contacted ASAP.
Temporarily all Vouchers are restricted to redeem £50 per month per person whilst we go through this transition over the next four months back to full services, all current vouchers up to the time Hazelwood re-opened will be extended for a further year from their expiry date. This is because we wish to thank you in advance for your patience and understanding.
Please note our online booking is suspended during this time. We are booking all appointments via our waiting list forms and calls in the most efficient method possible to bring back our Therapists as quickly and safely as possible.
Our answer phone is temporarily suspended whilst we put our attention to clients visiting for their appointments ensuring they are welcomed and follow the safety measures in place and both Receptionists are working hard calling our waiting list clients. We will resume the answer phone service as soon as we can because we know it is lovely to be able to ring out of hours and leave a message or query.
This is our easiest point of contact outside of appointments to the salon. We are working through them daily so you should get a reply relatively soon.
Again, thank you for your understanding in these unusual and challenging times.
Stay safe.
The Team at Hazelwood
We hope you are well.
We would love to give you all a date for our return, but after the Government announcement sadly our industry is not yet able to do so!
We are happy to be safe but sadly, any appointments in July now can not go ahead.
We do have our waiting list ready for you just follow the link below to join this (if you haven’t already done so) to access all further FAQ’s and details you need on our website. Join our Waiting list
Safety is our priority, and we have put the industry recommended steps with many measures in place ready for our doors to welcome you back.
As our big reunion looms, we wanted to let you know about the new social distancing measures that have been put in place in the salon. We know som
e of you will be feeling so excited about coming in to see us while others will be feeling somewhat nervous and anxious. It is our goal that every single one of you can feel comfortable in our salon. As such, we are kindly asking that you:
We are also
asking customers to reschedule your appointment if:
So that our salon is as safe as possible, you will have a slightly different salon experience than before:
W.C
Of course there will be W.C facilities on site which will be cleaned on a rota. Paper towels are supplied to dry your hands and hand sanitiser is available throughout the salon.
Fingers crossed it won’t be much longer to wait.
GOOD NEWS
Our NEW WAITING LIST FORM for bookings in preperation for re-opening will be going live this weekend. Current appointments will sadly be changed due to our reduced capacity, reviewed opening hours and services.
HOW TO CONTACT US
ALL REQUESTS – ONLY VIA OUR NEW WAITING LIST FORM
THE WAITING LIST LINK IS BELOW
(PLEASE DO NOT REPLY WITH A NORMAL EMAIL)
Services
Provisional Streamlined Menu:
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FAQ’s
What do I do next?
I already have an appointment booked! do I need to do anything?
Yes, all July appointments we are unable to keep.
With our current reduced menu we need you to request your appointment choices via the waiting list form in the link. We know who has made appointments and we will keep them as close to your requests as possible once we have a start back date.
My service is no longer on your list!
If one of your favourite treatments is now removed from our list, please don’t hesitate to reach out to us via the waiting list form in the link, so we can recommend a similar service that is suited to you.
I can see a service I want!
Great, For all appointment requests please use this waiting list form in the link.
When will you be open?
We have no ‘safe to do so’ go ahead from the government yet. Our menu and opening times are streamlining, initially we will not be opening on a Monday and will have reduced hours Tuesday to Friday. so we kindly ask you request:
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Will I get a time/ day / therapist that I want?
We will do our best to select your preffered therapist but we may need to book you in with a different therapist due to timings and capacity.
We have extra hygiene time between clients and so arranging the flow of appointments will be crucial to us opening. Please help us by being flexible.
How does the waiting list work?
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We want to honour those who have already made bookings where we can and create a way to be safe, fair and efficient for the demand of new bookings.
When I come to the salon do I need to have a face covering?
When you visit Hazelwood a mask will need to be worn:
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We are kindly asking customers not to make an appointment if:
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In these unusual times of closure we are aware that many of you will wish to soak off their Gel nails and normally come to us for this.
It may seem a minor problem in the scheme of things but it is always nice to look after our nails as best we can.